HUMAN CONNECTION
Soft Skills
In this course you will learn how to:
- Have more information about building trust with customers and establishing more rapport through human connection.
- Communicate more effectively with customers by using at least 4 tips to show human connection.
THRIVING UNDER PRESSURE: STRESS MANAGEMENT
Soft Skills
In this course you will learn how to:
- Use practical tools to recognize, manage, and reduce stress while maintaining high-performance and well-being.
HOW TO STRENGTHEN OUR SELF-AWARENESS AND SELF-REGULATION
Soft Skills
In this course you will learn how to:
- Use strategies to control emotions and feelings in work scenarios.
- Regulate emotions and actions in a variety of environments.
